Contact Us
Our team of experts is ready to provide top-notch manufacturing solutions tailored to your needs. Contact us today for a consultation and let us take your production processes to the next level.
Let’s get connected
Please feel free to get in touch on the contact details provided below:
Address:No. 509, Shuanglong Avenue, Yinsanjiao Street, Nanchang City, Jiangxi Province, China
Phone: +86 15083509361
Email: info@suncanprecision.com
Questions
Frequently Asked Questions
Our clients often ask these questions. If you cannot find the answer here, feel free to contact our team.
Q1: What products does your company supply?
Suncan Precision Engineering supplies a wide range of industrial components, including bearings, nozzles, mechanical seals, valve components, cutting tools, and other mechanical accessories. We offer both standard items and customized sourcing according to your drawings or specifications.
Q2: What is the typical lead time for product delivery?
For standard in-stock items, lead time is 7–15 working days. For custom-made products, the lead time depends on drawings, material and order quantity, generally 20–40 working days. We will confirm the exact schedule before order confirmation.
Q3: How do you ensure the quality of your products?
We carry out raw material inspection, in-process testing and final inspection before shipment. We can provide inspection reports, dimension test certificates and material certificates upon request.
Q4: What is your return and refund policy?
We accept returns for quality defects caused by our production. Claims need to be supported by photos, videos and inspection records within the agreed time. For items with correct specifications as confirmed by customers, returns will not be accepted. We discuss solutions case by case.
Q5: Can you accept custom orders based on drawings?
Yes. We accept OEM & custom orders. Please send us your 2D/3D drawings, material requirements and quantity for quotation.
Q6: What trade terms and payment methods do you support?
We support EXW, FOB, CIF, DAP etc. Payment: T/T, L/C. We can negotiate suitable terms for long-term cooperation.
One-Stop Sourcing for High-Precision Industrial Components
Your trusted China partner for industrial nozzles, bearings, seals and custom machined parts. We provide batch inspection and reliable quality control for your procurement.